Privacy Policy

Royal Route Safari ("we", "us", "our") is a tour operating company based in Arusha, Tanzania. We operate the website royalroutesafari.com. You can contact us at [email protected].

We collect information you provide directly to us, including:

• Contact information — name, email address, and phone number when you submit a safari inquiry or contact form.
• Travel details — preferred travel dates, number of travelers, and destination preferences submitted with your inquiry.
• Email address — if you subscribe to our newsletter.
• Usage data — anonymised data about how you interact with our website, collected via Google Analytics.

We use the information we collect to:

• Respond to your safari inquiries and provide quotes.
• Plan and organise your tour or safari experience.
• Send you our newsletter if you have subscribed (you can unsubscribe at any time).
• Improve our website and services using aggregated analytics data.

Your information is stored securely in Google Firebase (Firestore), which is hosted in data centres meeting international security standards. We retain inquiry data for up to 3 years for business record-keeping purposes. Newsletter subscribers are retained until you request removal.

We do not sell, rent, or trade your personal information. We may share your information with third-party service providers (such as accommodation partners or park booking systems) solely to fulfil your safari booking. These parties are bound to process your data only as instructed.

We use Google Analytics to understand how visitors use our website. This uses cookies to collect anonymised usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. We do not use advertising cookies or track you across other websites.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for newsletter communications at any time.

To exercise any of these rights, email us at [email protected].

If you have any questions about this privacy policy or how we handle your data, please contact us:
Royal Route Safari
Arusha, Tanzania
[email protected]
+255 744 702 048